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1.
Why can't I arm my alarm system? |
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If
the Ready light is ON, the system
is ready for arming. If the Ready light is
OFF, check to see that all doors and windows
are closed and that motion is stopped in areas covered
by motion detectors. The system cannot be armed
unless the Ready light is ON indicating that all
zones are closed and the system is in the Ready
state. To see what zones are open, simply push the
[#] button and the keypad displays a number. This
is the number zone which is still open or active.
Please call our office if you are still having a
problem. |
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2.
I have a trouble light, what does that mean?
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The control panel continuously monitors
a number of possible trouble conditions (i.e. phone
line, battery, etc.) If one of these trouble conditions
occurs, the keypad will beep twice every 10 seconds
until you press any key on the keypad. NOTE:
A TROUBLE condition reduces the security your system
is designed to provide. Call our office for service
as soon as possible.
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3.
How do I change the clock on my keypad?
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- To set
the system time,
- enter
[*] [6] followed by the Master Code.
- Press
[1].
- Enter
the Time in Hours and Minutes using the
24-hr format (23:59).
- Enter
the Date in Months, Days and Years (MM
DD YY).
- Press
[#] [#]
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4.
How do I turn my chime feature off and on?
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The
door chime feature is used to provide a tone from
the keypad each time a door or window is opened
or closed. Your installer will program which doors
and windows will activate the door chime.
Simply press and hold [chime] on your keypad
and wait for chime to either appear or disappear
from your keypad's screen. On models without a chime
button, simply press [*] [4]. When the command
is entered, the keypad buzzer will beep 3 times
if the door chime feature is enabled and will sound
one long beep if it is disabled. |
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5.
How can I add and delete codes? |
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If you do
not feel comfortable programming your alarm system,
contact our administrative office. Our operators
are more than happy to remotely change pass codes
for you.
The Master Code
To program the Master Code, enter [*] [5]
current [Master Code] [40] [new Master Code].
The Master Code must be four digits long, unless
otherwise indicated by your installer. Enter digits
0 through 9 only.
Press [#] to return to the Ready state.
Additional Codes
Up to 32 additional access codes (01 through 32)
may be programmed.
To program a new code:
Enter [*] [5] [Master Code] [code number 01
to 32] [new access code].
The code number is a double digit from 01 to 32.
Access codes must be four digits unless otherwise
indicated by your installer. Enter digits 0 through
9 only. Press [#] to return to the Ready
state. If an access code already exists for the
code number you have selected, it will be replaced
by the new code. Be sure to record your new code(s)
on the "System Information" page in
this book.
To erase a code:
Enter [*] [5] [Master Code] [code number 01
to 32] [*]. Press [#] to return to
the Ready state.
The Master code cannot be erased.
IMPORTANT: You must contact
our administrative office during business hours
and notify them of any changes you have made to
the system. Our monitoring station requires that
your new codes to be on file in order to cancel
alarms.
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6.
How to I place my alarm on test? |
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A
system is normally placed on test until a service
technician can arrive on site. Simply call our office
and our operators will place your system on test.
If you are having problems with your alarm system,
please contact our office immediately.
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7.
I just installed high speed internet or voice over
IP phone service.
Do I need to contact Omega? |
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The
short answer to this question is yes. Alarm systems
use your primary phone line to communicate with
our central station. We need to know if anyone has
interrupted / interfered with the phone lines in
any way.
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8.
I'm going on vacation, what do I need to do with
my phone list? |
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Your
phone list is a list of phone numbers which are
called in the event of an alarm. If you are going
to be out of town, it is a good idea to use phone
numbers of family / friends still in the area. To
change these numbers, simply call our administrative
office. Our operators are more than happy to make
those changes. It is always good to review your
phone list at least once a year.
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9.
I'm getting new windows and doors, what should I
do first? |
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Contact
our office and let us know when you are having work
done on your home / business. Due to warranty issues,
only Omega is authorized to work on the components
of your alarm system. This includes taking down
door and window sensors. Please let us know at least
two weeks in advance of the scheduled day of work.
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10.
How do I bypass a zone? |
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Start
with the system in the Ready state. Enter
[*] [1] [Zone(s) to be bypassed].
Enter the zone(s) as a 2-digit number from 01
to 32.
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